FOR STUDENTS

1. Will there be any additional charge for requesting tutors from "Gratify Tuition Services" ?
No, there is no additional charge besides the monthly tuition fees that is required to pay to the tutor.

Students will be required to pay 50% for the tuition fees as our commission into our account (One time fee) after the 2nd week of commencement of tuition, and pay the remaining 50% to the tutor after the first one-month of tutoring. For subsequent months, tutors will keep the full tuition fees.

2. How can i assure that our personal information is keep in privacy?
Be assured that your privacy is fully protected as we will not reveal your contact information until you agreed to engage to a particular tutor

3. What is the procedure to follow if i were to quit tuition the first few lessons?
Students and tutors are expected to commit at least one month of tutoring. This allows a minimum period for both the students and the tutors to get used to each other's style of learning and teaching. Gratify Tuition Agency reserves the right to impose a $50.00 administration charge to tutors who terminate the tuition services within the first month without extraordinary reasons.

4. How is the peer to peer home based computer training goes like?
Student will need to commit at least an hour for the training. This training is flexible which means that the fees will be paid based on the students ability to absorb the course. The fees will be paid after each lesson.

5. What if i find that the tutor is unsuitable for me during our first lessons?
Our first lesson is a trial which means that you are not required to make any payment if you feel that the tutor is unsuitable for you. We have this policy to ensure that you get a qualify tutor of your choice. You got the power to choose!

** Pls kindly note that the 1st lesson is payable if you decided to hire the tutor for your child

6. How can we ensure that our engaged tutor is qualify?
The students are able to request for the tutors to show them their relevant certifications for verification on the first day of lesson but they are required to inform us as an additional request remark.

7. Is there a trial lesson for Piano lesson & Computer training too?
Yes. If parent decided to hire the piano/IT trainer, therefore the first lesson is chargeable.

8. How should the commission be paid?
You can choose to pay by bank transfer/ cheque or we can make a trip down to your place to collect the commission fee.

FOR TUTORS

1. How will you contact us for new available assignments?
Once you sign up to be a tutor with us, your particulars will be recorded in our database and we will inform you of any suitable assignments through phone/email.From our range of assignments, you are able to select based on your proficiency level and time available. We have already helped thousands of tutors to earn high tuition fees and constant assignments. Tutor can simply call up or email us to indicate which assignments they are interested to take.

2. How much do i required to pay for the commission to Gratify Tuition Services?
After the 1st month, payment will be made to the tutor directly at the discretion of the student. We charge 50% percents (eg. based on the 1st assignment rates) of first month's tuition fee as commission from tutors. We will collect the payment directly from our clients two weeks after the tuition lesson starts.

3. Am i required to pay for a sign up registration fee?
No registration fee is required for sign up.

4. What is the procedure to follow if i were to quit during the first few lessons?
Students and tutors are expected to commit at least one month of tutoring. This allows a minimum period for both the students and the tutors to get used to each other's style of learning and teaching. To prevent misuse of this service, "Gratify Tuition Services" reserves the right to forfeit the fees to tutors who terminate the student's services within the first month of tuition without any valid reasons.

5. What if the parents find that i am not a suitable tutor for their child during 1st few lessons?
The parents of the student are required to pay the fees based on the number of lesson that the the tutor have attended.

6. What will the commission payable to "Gratify Tuition Services" if the parents find that i am not a suitable tutor for their child during 1st few lessons?
The commission payable will be based on the number of lessons that you have attended eg. Monthly tuition fee- $100 No. of lessons attended- 2 (2 hrs x 2 times x 50% of the fees) = $50. Therefore the commission that is payable to us is $25

7. What if the parent decided not to hire me after the first lesson?
I regret that no tuition fees will be payable to you. Rest Assured that with your experience and responsibility as a tutor, this kind of situation may not even happened.